Service Charges
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NOTICE
“As per the RBI direction on implementation of branch categorization (based on Census 2011), there will be a change in the categorization of 81 branch
(List of branches) with effect from 01/04/2017. Since, existing locker related service charges and the special individual status of customers are based on the categorization of branches, there will be a revision in applicable service charge”. For further details please contact bank branch.
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FOR THE KIND ATTENTION OF ATM CARD CUSTOMERS
In case your account gets wrongly debited due to failed ATM transactions, you are requested to lodge a complaint immediately(within 30 days from the date of failed transaction) with the bank which has issued the ATM card.
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ATM CARDS ISSUED BY:
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COMPLAINT TO BE LODGED AT:
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SOUTH INDIAN BANK
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NEAREST BRANCH OF THE SOUTH INDIAN BANK
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OTHER BANKS
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RESPECTIVE BANK OF THE CUSTOMER
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Format for submitting the same is available at the ATM counters / branches. Kindly fill-up the transaction details accurately as per the format, so that your complaint can be resolved quickly.
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As per the RBI guidelines, following stipulations are applicable to ATM transactions in India w.e.f. 1stJuly-2011
The number of free transactions (maximum five per month) permitted through other bank ATMs to Savings Bank Account holders shall be inclusive of all types of transactions i.e. both financial and non-financial. For the customers of other banks, maximum cash withdrawal would be Rs.10,000/- per transaction. Any transactions through ATMs of other banks for more than five times in a month may attract levy of service charges. (Rs.15+ service tax for cash withdrawal & Rs.5+ service tax /- for other transactions above the free limits). The facility of free transactions at other bank ATMs is available only to the Savings Bank Account holders.
We shall make all efforts to redress your complaints on failed ATM transactions within a maximum period of 7 working days from the date of receipt of your complaint. For any delay in resolving the complaint, bank shall compensate with an amount of Rs. 100/- per day for the delayed period. However, no compensation shall be provided if the claim is lodged after 30 days from the date of failed ATM transaction.
Charges for Debit card Usage at other Bank ATMs revised from 08/02/2019 is as follows.
| Category |
Revised charges
(Excluding GST) |
| Domestic Financial transactions |
Rs. 20 |
| Domestic Non – financial transactions |
Rs. 8 |
| International Financial transactions |
Rs. 150 |
| International non – financial transactions |
Rs. 25 |
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Retail Loan
| Retail Loan |
| Loan Processing Charges |
0.25% to 1% |
| Prepayment Charges |
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| If closed from own sources after 2 years |
Nil |
| If closed from own sources before 2 years |
1% of the prepaid amount. |
| If closed through take over by other banks |
2% of the pre-paid amount |
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Note: Pre-payment charges in respect of housing loans and other retail loans in the name of individuals , having floating rate of interest, is waived from 16.01.2012
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| No due Certificate |
NIL |
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Solvency Certificate
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Up to Rs.0.25 lac : Rs.100.00 |
Above Rs.0.25 lac to Rs. 1 lac : Rs.250.00
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Above Rs.1 lac to Rs. 5 lacs : Rs.500.00
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Above Rs.5 lacs to Rs. 10 lacs : Rs.1000.00
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| Above Rs.10 lacs : Rs.100.00 per lac and part thereof |
| Charges for late payment of EMI Penal |
Additional Interest at 2% |
| Charges for changing from fixed to floating rates of interest |
Option once exercised cannot be changed |
| Charges for changing from float to fixed rates of interest |
Option once exercised cannot be changed |
| Charges for furnishing copy of CIBIL / any other credit information company report, to the borrowers at their request |
Rs.50/- |
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