South Indian Bank

NOTICE

Rates At a Quick Glance

“As per the RBI direction on implementation of branch categorization (based on Census 2011), there will be a change in the categorization of 81 branch (List of branches) with effect from 01/04/2017. Since, existing locker related service charges and the special individual status of customers are based on the categorization of branches, there will be a revision in applicable service charge”. For further details please contact bank branch.

FOR THE KIND ATTENTION OF ATM CARD CUSTOMERS

In case your account gets wrongly debited due to failed ATM transactions, you are requested to lodge a complaint immediately(within 30 days from the date of failed transaction) with the bank which has issued the ATM card.

ATM CARDS ISSUED BY:	COMPLAINT TO BE LODGED AT:
SOUTH INDIAN BANK	NEAREST BRANCH OF THE SOUTH INDIAN BANK
OTHER BANKS	RESPECTIVE BANK OF THE CUSTOMER

Format for submitting the same is available at the ATM counters / branches. Kindly fill-up the transaction details accurately as per the format, so that your complaint can be resolved quickly.

As per the RBI guidelines, following stipulations are applicable to ATM transactions in India w.e.f. 1stJuly-2011

The number of free transactions (maximum five per month) permitted through other bank ATMs to Savings Bank Account holders shall be inclusive of all types of transactions i.e. both financial and non-financial. For the customers of other banks, maximum cash withdrawal would be Rs.10,000/- per transaction. Any transactions through ATMs of other banks for more than five times in a month may attract levy of service charges. (Rs.15+ service tax for cash withdrawal & Rs.5+ service tax /- for other transactions above the free limits). The facility of free transactions at other bank ATMs is available only to the Savings Bank Account holders.

We shall make all efforts to redress your complaints on failed ATM transactions within a maximum period of 7 working days from the date of receipt of your complaint. For any delay in resolving the complaint, bank shall compensate with an amount of Rs. 100/- per day for the delayed period. However, no compensation shall be provided if the claim is lodged after 30 days from the date of failed ATM transaction.

Charges for Debit card Usage at other Bank ATMs revised from 08/02/2019 is as follows.

Category	Revised charges (Excluding GST)
Domestic Financial transactions	Rs. 20
Domestic Non – financial transactions	Rs. 8
International Financial transactions	Rs. 150
International non – financial transactions	Rs. 25

Retail Loan

Retail Loan
Loan Processing Charges	0.25% to 1%
Prepayment Charges
If closed from own sources after 2 years	Nil
If closed from own sources before 2 years	1% of the prepaid amount.
If closed through take over by other banks	2% of the pre-paid amount
Note: Pre-payment charges in respect of housing loans and other retail loans in the name of individuals , having floating rate of interest, is waived from 16.01.2012
No due Certificate	NIL
Solvency Certificate	Up to Rs.0.25 lac : Rs.100.00
	Above Rs.0.25 lac to Rs. 1 lac : Rs.250.00
	Above Rs.1 lac to Rs. 5 lacs : Rs.500.00
	Above Rs.5 lacs to Rs. 10 lacs : Rs.1000.00
	Above Rs.10 lacs : Rs.100.00 per lac and part thereof
Charges for late payment of EMI Penal	Additional Interest at 2%
Charges for changing from fixed to floating rates of interest	Option once exercised cannot be changed
Charges for changing from float to fixed rates of interest	Option once exercised cannot be changed
Charges for furnishing copy of CIBIL / any other credit information company report, to the borrowers at their request	Rs.50/-