Redressal of Investor Complaints 

A share holder can take up matters like non-receipt of dividend, share certificate, etc., either with the Secretarial Department at the Head Office of the Bank or with the Registrars. 

The Bank has constituted a Stakeholders Relationship Committee of the Board consisting of the following members:

  • Smt. Ranjana Salgaocar (Chairperson) 
  • Sri. Francis Alapatt
  • Sri. Parayil George John Tharakan
  • Dr. John Joseph Alapatt

The Committee has been constituted mainly to look into the redressal of shareholder/investor complaints like transfer of shares, non-receipt of declared dividends, etc. The Committee meets once in a quarter and reviews the status of investor complaints received and redressed by the Bank.