SIBerNet – Internet Banking
'SIBerNet' is the Internet Banking Service of South Indian Bank, which allows our customers to avail the bank’s services through internet.
- It allows conducting Banking Operations from House, Office or even during travel. 'SIBerNet' service is available 24 hours & 365 days a year.
- It helps customers access their account from anywhere in the world using Internet. Customers can use SIBerNet to transfer funds from his/her account to accounts within South Indian bank and to other bank accounts.
- It can also be used for bill payments, insurance payments, credit card payments, mutual fund payments, e-commerce etc. Complete details of accounts (SB, Deposit, Loan, etc) can be obtained through this facility.
How to avail SIBerNet - Retail Customers
C R A Y O N S - Create Your Own SIBerNet ID (Online SIBerNet User ID creation and activation) is a facility offered to our Retail/Personal (including proprietary concerns) customers for enrolling and activating their Internet Banking facility online without visiting the parent branch. All Retail/Personal customers including proprietary concerns having a valid ATM card and Mobile number registered with us can avail this facility.
Steps for Instant Net Banking User Creation & Activation:
- Go to SIB Net Banking login screen & Click “New User Registration”.
- Enter 16-digit account number, registered mobile number, SUBMIT.
- Enter the OTP received on registered mobile number, SUBMIT.
- In the next screen, enter card details of the account, SUBMIT.
- Enter preferred User ID (Customer ID will be the default User ID), Login password and Transaction password in the next screen to complete instant net banking Registration and Activation process.
- Now login to SIB Net Banking and enjoy banking 24X7.
Click Here for New User registration through CRAYONS
Conditions for creating Online Internet Banking User ID:
You can create your Online SIB Internet Banking User ID, provided the following conditions are fulfilled:
- Account should be in Active status (SB/CD/OD/CCOL/NRE/NRO)
- There should NOT be an existing SIB Internet Banking facility linked to your account
- This facility is applicable only for Retail customers (Including Proprietary concerns) having a valid ATM card.
- Jointly operated accounts can avail Internet Banking facility through Branch.
- Your Mobile Number and Email ID should be registered with your Account.
Also customers can register for SIBerNet at the time of opening the account or at any later point by submitting the application form at the branch. Registered Customers will be provided with a User ID, a login password and a transaction password. The user ID and passwords will be sent to the customer in a single PIN Mailer along with an acknowledgement slip which has to be filled and sent back to the branch for effecting facility activation. Retail internet banking can also be issued with view only facility on request basis.
How to Login to SIBerNet?
For using SIBerNet, you have to login to SIBerNet from our website www.southindianbank.com à click on “Login(Existing Users)” from the home page of our website. Click on the link “Continue to login”. You will be directed to the login page where the user ID and sign on password have to be entered. While logging in for the first time, you will have to change both the sign on and transaction passwords. Once logged in, the home page will be displayed and you can access the different menu options.
Why SIBerNet?
Focused on added convenience and uncompromising on security, SIBerNet offers you a host of services and features which are sure to simplify and enhance your banking journey. For a walk through of the services hosted on SIBerNet, read on.
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Account Enquiries
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Get a complete view of all your accounts.
View mini statement.
Print/save statements of any of your accounts for any period.
Cheque status enquiry
Lien Inquiry
Interest Details of Deposit Accounts
Packing Credit/Foreign Bill account statements
Upgrade account category to SB Silver/Gold/Platinum/Diamond
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Fund Transfer
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Fund transfer between your own operative accounts
Fund transfer to other accounts within the bank
Fund transfer to other banks (NEFT, RTGS, IMPS)
Interchangeable fund transfer limit for NEFT, RTGS, IMPS
IMPS fund transfer up to Rs. 5 lakhs
Multiple Fund transfer in a single stretch up to 10 records
Schedule one-time and recurring transactions
Fund transfer to SIB Virtual Accounts
Instant credit to SIB loan accounts
Check Transaction history
Instant payee addition using SIB Authenticator app/DSC
Foreign Outward Remittance in 100+ currencies
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Fixed/Recurring Deposit Management
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Open your deposits instantly and Close your deposits instantly, before maturity date.
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Loan against Deposits
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Avail loan against your deposits, with loan accounts opened and loan amount credited to your operative account instantly.
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Debit Card Request
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Apply for your Debit Cards.
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Debit Card PIN Set/Reset
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Activate your Debit Cards and set/reset your Debit Card PIN without visiting an ATM.
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Manage Debit Card Usage
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Customise your Debit Card usage and set individual limits for ATM, POS, e-commerce/online and Contactless usage.
Set separate limits for domestic and international transactions.
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Block Debit Card
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Block your Debit Card online in case of theft or other fraud.
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SIB e-Invest
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You can now invest in Mutual Funds and redeem/switch existing funds easily, with SIB e-Invest.
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Apply for IPO (ASBA)
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Avail Initial Public Offerings (IPO) of stocks online.
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Demat Account Opening
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Open NSDL/CDSL Demat account online.
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Sovereign Gold Bond
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Apply for the Sovereign Gold Bond scheme online with a reduction of Rs. 50 per gram against the nominal value.
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APY Enrolment
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Online Atal Pension Yojana (APY) online instantly.
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KSFE Pravasi Chit
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You can now enrol for the KSFE Pravasi Chit online.
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Form 15 G/H
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Submit your Form 15G/15H declaration online.
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Bill Payment /Recharge
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Make payments for common services availed.
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IRCTC Ticket Booking
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With a direct tie-up between South Indian Bank and IRCTC, now you can book your train tickets online and pay using SIB Internet Banking.
Click here for IRCTC ticket booking.
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KSEB Bill Payment
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South Indian Bank has a direct tie-up with KSEB (Kerala State Electricity Board), enabling you to pay your electricity bills online with zero additional charges (Payment Gateway charges).
Click here to pay your KSEB Bills online.
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Online Bill Payments / Shopping Mall
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This facility enables the customers to make payment for almost all goods/services through Internet Banking on-line real time in a secured way.
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School/College Fee Payment
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Make fee payments to institutions enrolled with South Indian Bank's online fee payment facility. View details of earlier fee payments.
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Personal Loan Spot Credit
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Avail pre-approved Personal Loans as per your eligibility.
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OD for Group Salary Accounts
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Avail Overdraft (OD) facility against your Group Salary Savings Account.
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Gold Loan Renewal
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Apply for Gold Loan renewal.
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Pre-Approved Car Loan
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Avail the pre-approved car loan offered online.
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Loan Enquiry
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Request a call back on your loan enquiry on Gold loan/Mortgage loan/Vehicle loan/Housing loan & Personal loan
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Limit Enhancement
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Customise your daily transaction limits using online and offline options. Using Online option enhance/reduce transaction limit using Debit card instantly.
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Cheque Book Request
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Order Cheque Books for your accounts.
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E-mandate Request
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Authorise e-mandate requests. View e-mandate requests already submitted.
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Positive Pay
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Submit your high value cheque details online on Positive Pay.
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Periodic KYC Update
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Self-certification of periodic KYC update
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Update KYC
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Update your KYC details like PAN, Address, Aadhaar, Voter ID, Driving licence etc.
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Update Email
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Update your Email details online instantly.
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Locker Availability
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Check locker availability in your preferred branch and other details like type of locker, rent etc.
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FATCA CRS Update
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Submit your FATCA-CRS details.
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Priority Banking
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Upgrade to Priority based on the eligibility.
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e-Certificates
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Download e-Certificates like Housing loan interest certificate/TDS/TCS
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Self-Generated 2FA
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Request for registering SIB Authenticator app based dynamic OTP online.
Advantages of SIB Authenticator app:
- SIB Authenticator app is free of cost.
- SIB Authenticator app can be availed by all type of SIBerNet users.
- Instant activation of payee/beneficiary added without cooling period.
- GPRS/Wi-Fi connectivity in mobile required only at the time of snorkel registration.
- Available in iOS & Android platforms.
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Income Tax E-filing/Services
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File your taxes online.
Get redirected to the Income Tax India website and avail the following services.
E-file IT Returns
E-verification of already submitted IT Returns
View Form 26AS (Tax Credit)
Rectification Request
Download IT Returns
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Tax Payments
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Register your PAN/TAN and pay direct taxes.
GST payment - Pay CGST, SGST/UTGST, IGST and Cess using the NEFT mode of transfer
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Message Centre
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Send secured instructions to and receive immediate replies from your Relationship Manager.
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Manage Profile
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Change your User ID.
Give different nicknames to your accounts for easy identification.
Change passwords.
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2FA (second factor authentication) for enhanced SIBerNet security
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2FA enables the users to make their online transactions in the most secured way. It is a security process in which the system will prompt the user to enter a dynamically generated one-time password-OTP (Which could either be sent as SMS to the registered mobile number of the customer or it can be self-generated by the customer through an application downloaded to customer’s mobile handset). This is a globally followed practice which ensures maximum security to internet banking transactions.
Different type of 2FA available for SIBerNet users
- Missed Call OTP: In case of a delay in receiving SMS OTP, you can now receive your OTP on your registered email ID by giving a missed call from your registered mobile number to 9223 815 816.
- Get OTP in SIB Mirror+: It is a new option in our Mobile Banking app - SIB Mirror+ called 'SIBerNet OTP’, to view the last One Time Password (OTP) generated in SIBerNet while doing a Transaction/ Activity. Customer can click on 'SIBerNet OTP' option in ‘Services & Request’ to view the last generated OTP sent to his registered mobile number.
- SIB Authenticator App: Mobile based dynamic OTP (2FA) can be generated through SIB Authenticator app installed in the registered user’s Mobile device.
- Digital Signature Certificate (DSC): Digital Signature Certificate (DSC), an optional 2nd Factor Authentication mechanism, can be enabled on a request-basis. Recommended for all high value transaction as it offers maximum security from cyber frauds.
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Retrieve SIBerNet User ID
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If you forgot your User ID or if it is in deleted status due to non-usage, you can retrieve the same online using this facility.
Steps to retrieve Net Banking User ID:
- Customer who wishes to retrieve their Forgot/ Deleted Internet Banking User ID shall visit SIB Internet Banking Login page and click the forgot User Id link.
- Enter 16-digit Account Number (SB/CD/OD/CC), Registered Mobile Number and click 'Continue'
- If the entered details are correct, a One Time Password (OTP) will be sent to the registered mobile number. User has to input the OTP to complete the process.
- Forgotten/Deleted (due to non-usage) User ID will be sent to customer's registered e-mail ID within 2 minutes.
- To activate the User ID Deleted (due to non-usage), you need to go through Forgot Password option available online for resetting the Login & Transaction password using Debit card.
Click here to retrieve your User ID
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Reset Forgot Password (Online Password Reset)
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In case the customer has forgotten his Login / Transaction password, Customer can create new Login / Transaction password online by providing User ID, Account number, Debit card details and OTP (sent to customers registered mobile number via SMS). To create New password online, navigate to net banking login page and click on “Forgot password”
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| Security Features |
- Second factor authentication (2FA) for high value transactions
- The software is from Infosys, a leading Indian Software house
- EV-SSL certificate ensuring 256-bit encryption
- We have complied with Global Standards while implementing the various layers of security features such as Firewalls & Anti-Virus.
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Important Notice
- Never respond to any popups, emails, SMS or phone call seeking your personal information such as user id, password, mobile number, ATM card number, PIN, Expiry Date etc, however officially looking or appealing it may be. Such communication is sent or created by fraudsters to get your credentials for unauthorized activities.
- Ensure that your computer is free of malware (Viruses, Trojans etc..) by using anti-virus software, firewall etc.
- South Indian Bank Ltd. is not liable for any loss arising from your sharing / compromise of sensitive account related information such as user ID, password or PIN with anyone. You are required to be aware of the importance of keeping such details confidential as well as the consequences of their misuse.
- The software is from Infosys, a leading Indian Software house.
- South Indian Bank - Internet Banking (SIBerNet) is best accessed using Internet Explorer version 8 & above and latest version of Mozilla Firefox, with a screen resolution 1024 x 768 pixels.
Secure your Internet Banking experience
1. Type the URL to access SIBerNet.
Always type the address of the bank's website in the address bar of your browser. Make sure that the page opening up is genuine.
2. Use the virtual keyboard.
Using the virtual keyboard (VKB) wherever available would help prevent key-logger compromises as in such cases the keyboard is not being used for the input.
3. Never share your password.
Never disclose/share your credentials with any person. South Indian Bank officials will never ask you for your Internet Banking passwords.
4. Do not store your password.
Do not store passwords in a file on any device (including mobile or similar devices) without encryption. Do not let your computer remember your password. Never accept auto-complete options provided by your computer/ browser.
5. Log in frequently and check your accounts.
Logging in to your SIBerNet account not only helps you keep track of your accounts online but also enables you to notice and stop any fraudulent activity quickly.
6. Change your password frequently.
Create strong passwords and change your passwords at least once every 180 days.
7. Check your “Last Login Time”.
Check the date and time of your last login when you log in to SIBerNet to ensure there has been no compromises.
8. Be vigilant against any form of phishing.
Never fill in any form that you have accessed via a link through an email or from any sources other than the bank, with sensitive data such as user ID, password, PIN and other account related information.
9. Never leave your session unattended.
Do not leave your SIBerNet sessions unattended. Always log out completely after use. Make sure that you log out of the application by clicking on the Logout button and close all browser windows.
10. Clear browser cache.
Always clear your browser cache after each session.
11. Never access SIBerNet from public computers.
Never access SIBerNet from cyber cafes and other public computers. Always access SIBerNet using your personal computer to reduce the chances of ID theft, phishing, etc.
12. Use only recommended browsers.
SIBerNet is best accessed using Internet Explorer version 11.x and above, Mozilla Firefox version 59.x, 60.x, 61.x and above, Google Chrome 68.x, 69.x, 70.x and above and Apple Safari 11.x, 12.x and above, with a screen resolution of 1024 by 768 pixels. Ensure that TLS 1.2 is enabled in your browser under Advanced Security Settings.
13. SSL Certification for secure page
Please note that the login page of SIBerNet has a padlock image on the address bar. The URL (address) would be a secured one, beginning with https://. The details of the digital certificate can be viewed by clicking on the padlock image.
Ensure that your URL for SIBerNet login and subsequent pages start with https://sibernet.southindianbank.com/corp/ In case you are getting a different type of URL, please contact your branch or the SIBerNet Cell at 91-484-2388555 immediately. Do not proceed further until instructions are obtained from branch or SIBerNet Cell.
Contact our Customer Care executives at 18004251809 / 18001029408 (toll free), +91-484-2388555 (for NRIs), or mail us at [email protected] for any guidance.