Header LinksContact UsComplaint Registration

Level 1: Submitting a complaint for the first time
Reach our customer care by clicking on the link below.
Kindly choose the correct complaint category & provide contact details so that team concerned may reach you at the earliest.
Click here


Level 2: Unsatisfied / Delay in Initial Response
Reach our Nodal Officer, Mr Shine Kappen – Chief Manager, Facility Management Group (Customer Relations). Click on the link below to register your complaint.
Click here


Level 3: Unsatisfied with response from Level 2
Reach our Principal Nodal Officer, Mr Anto George T – Senior General Manager(HR & Admin). Click on the link below to register your complaint.
Click here


In case you are unsatisfied with the resolution provided from the Bank or do not receive any response within 30 days of lodging your grievance with us, you may take up your cause with Banking Ombudsman.

Contact Details

Contact Details

Toll Free Numbers : 1800-425-1809 / 1800-102-9408
Email Id: [email protected]
NRI Help Desk: 91-484-2388555