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Notice to VISA Platinum Debit Card Holders
Introduction of AMC for VISA Platinum Debit Cards
An AMC of Rs. 100/- + S.Tax will be collected from all existing Visa Platinum and VISA Platinum EMV card holders wherein 1 year of issuance of the card has been completed. The same shall be applicable from 1st September 2014 onwards.
The existing VISA Platinum cardholders can avoid the AMC by replacing their Platinum card with VISA Classic or RuPay cards. VISA Classic /RuPay cards will be issued on customer request by the Branch without any issuance charge.
No other mode of intimation regarding the charges for VISA Platinum Debit Cards will be served by the Bank other than E-mail to the registered E-mail Ids of the VISA Platinum card holders of the bank.
Issuance Charge And AMC for VISA Platinum cards
FOR THE KIND ATTENTION OF ATM CARD CUSTOMERS
In case your account gets wrongly debited due to failed ATM transactions, you are requested to lodge a complaint immediately (within 30 days from the date of failed transaction) with the bank which has issued the ATM card.
Format for submitting the same is available at the ATM counters / branches. Kindly fill-up the transaction details accurately as per the format, so that your complaint can be resolved quickly.
Note: Pre-payment charges in respect of housing loans and other retail loans in the name of individuals , having floating rate of interest, is waived from 16.01.2012
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